Tırbul Hasar & Kayıp Yönetim Süreci

Hizmet sırasında yükte bir hasar oluştuğu durumda hizmet bitişinden itibaren
72 saat içerisinde [email protected] ‘a hasara ilişkin e-posta gönderilmelidir.
Gönderilecek e-posta içerisinde hasar gören ürünün fotoğrafları, çeşit/tür
bilgileri; varsa, faturası yer almalıdır.

Hizmet sırasında yükte bir kayıp oluştuğunun düşünüldüğü durumlarda
hizmet bitişinden itibaren 72 saat içinde [email protected] ‘a kayba
ilişkin e-posta gönderilmeli ya da internet sitemiz üzerinden canlı destekle
iletişime geçilmelidir

Aklına takılan başka sorular mı var ?

.

tirbul.com Nedir ?
Tüm lojistik taşımacılık süreçlerinizi yöneterek yükünüzü en uygun fiyata taşıyan yeni nesil nakliye hizmetidir.

Tırbul Güvenilir mi ?
Evet Güvenilir. Tırbul’da uçtan uca güvenlik sağlanmaktadır.
Ödeme Güvenliği :
Tırbul’da en yüksek güvenlik sistemi olan yeşil bar uygulaması bulunmaktadır, 128 bit şifreleme ile ödemelerin güvenliğini sağlayan SSL Sertifikası kullanılır. Sevkiyatlarınız sonuçlanana kadar ödemeniz güvenli bölgede muhafaza edilir sevkiyatınız sonuçlandıktan sonra onayınız ile beraber ödemeniz tirbul.com hesabına geçer.
Sevkiyat Güvencesi :
Tüm sevkiyatlarınız Ray Sigorta Aş. bünyesinde taşıma sigortası ile güvence altına alınmaktadır. Detaylar için tıklayınız

Sevkiyatım İçin Fiyat Teklifi Nasıl Alırım?
Tır Bul robotu ile adım adım ilgili kısımlar doldurularak sevkiyatınız için talep oluşturabilir ve mail üzerinden hızlıca teklif alabilirsiniz. Örnek için tıklayınız

Sevkiyat ID Nedir?
Her bir sevkiyat için oluşturulmuş kimlik barkodudur. bu barkottaki numara yükünüzün takip numarasıdır. 
Nerelerde Kullanılır?
– Yük Takip
– Canlı Destek 
– Yük Teslim Alma
– Yük Teslim Etme
Detayları Nelerdir?
– Yük Takip No
– Sevkiyat Detay

Yük & Sevkiyat takibi 2 farklı şekilde sağlanmaktadır.

Yük Takip App
Sevkiyat ID ile verilen takip numarasını web sitemizde sağ üst köşede bulunan yük takip kısmında aratarak sevkiyatınıza dair tüm detayları görerek takibini sağlayabilirsiniz. Örnek için tıklayınız.

Canlı Destek
Teklif onayınız ve ödemeniz sonrasında size verilen takip numarası ile canlı destekten Tırbul Müşteri Hizmetleri ekibi ile iletişime geçerek yükünüz & sevkiyatınız hakkında bilgi alabilirsiniz.

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